Saturday 27 September 2008

Engaging Employees

Employee engagement is a new catchphrase among employers today. An employee who is engaged in his work is an individual who cares for the future of his company. He is passionately and emotionally involved in his work. Most employees who are engaged believe they contribute in improving the company's services or products and can positively impact customer service. 

There are many factors which are critical to keep your workforce more engaged for e.g. manager’s capability, clear outlining of goals and expectations, safety and security, social position etc. My current organization regularly organizes various social events like open house celebration, summer parties, offsites, friday pub outings, service award functions etc . some are critical about these social events and would argue that they don’t add any concrete value to the organization but actually they do make a significant impact on the engagement of employees.

When I asked a few people in our event organization committee (responsible for planning events and social gatherings) they highlighted that employee's social involvement at work is critical to engagement. If the employee is part of the social network, he will feel more connected to the organization. As an employer, by these events they are trying to set the tone for the entire workplace. Even simple things like having team lunch can bring employees together and keep your stress levels down. 

Some people are naturally wired to give their all and do their best no matter where they work. But the majority of people require some form of motivation to generate enthusiasm in order to have a sense of purpose and energy about what they do.

2 comments:

dreamcatcher said...

Very true!!

Vijay said...

If you don't win the confidence of the employees then as you mentioned there is no psychological contract between the firm and the employees.